Haver & Boecker Niagara, a global leader in screening, pelletizing and mineral processing solutions, continues to invest in its commitment to customer success in Canada by hiring Shane Monsour as territory manager for Alberta and Saskatchewan. Monsour will provide sales and support to both current and new customers in the territories. He brings a proven track record of customer satisfaction to his new role with Haver & Boecker Niagara.
“Shane will be a great fit for the Haver team,” said Steve Dery, vice president of sales at Haver & Boecker Niagara’s North American, UK, Ireland and Australian operations. “Customer success is our priority, and Shane’s spent 25 years solving complex technical challenges alongside his customers rather than just selling equipment, and that kind of hands-on expertise is exactly what reinforces our commitment to customer success in the field. We’re excited to see Shane get out in the field to help our clients reach their operational potential.”
Monsour will primarily focus on the aggregates and mining segments within the region while also growing Haver & Boecker Niagara’s presence in other applications. His first priority is reconnecting personally with customers across the territory, meeting them on-site to review their equipment and processes and identify where plant optimizations or additional support could help best achieve their production goals. That hands-on approach reflects a philosophy Monsour has carried through his career: showing up, following through on every commitment and being straightforward with customers is what earns their long-term trust.
The new territory manager brings 25 years of experience in the oil and gas, drilling and solids control, mining and heavy construction industries. His time in those realms provided Monsour unique experience that went beyond just selling equipment. He focused on the technical elements of the job to provide customers in Western Canada the know-how to help them succeed. Most recently, he spent three years representing heavy construction solutions in Eastern Alberta, where aggregates became one of his strongest market segments.
“There’s nothing better than giving customers something they can’t find internally or from another vendor,” Monsour said. “It’s about building a true partnership and helping them succeed because of that expertise.”
Throughout his career, Monsour has contributed to several complex infrastructure and technology projects, including work on one of Canada’s largest pipeline crossing projects, where he helped develop an innovative cementing and fiber optic monitoring solution for a 2.2-
kilometer installation. He also played a key role in developing a trenchless pipeline integrity and leak detection system that integrated fiber optic monitoring technologies to improve asset protection and operational reliability. Developing these solutions speaks to Monsour’s practical understanding of the challenges customers face and the solutions needed to improve performance in demanding environments. Given his approach and Haver & Boecker Niagara’s customer-first emphasis, he felt this was the right fit for his career.
“I don’t feel like I’m just another employee here. They’ve made me feel like I’m joining a family,” Monsour said. “Seeing how many people have built long careers here says everything about the culture. When people are passionate about this industry and stick around long enough to really master it, customers are the ones who benefit — that’s the kind of experience I want to bring to Alberta and Saskatchewan.”
When he’s not in the field helping customers, Monsour, a fitness fanatic, enjoys time spent in the gym, often alongside his wife. He is based in Vegreville, Alberta, about 90 minutes east of the company’s Edmonton facility.
Our global network of experience allows us to solve the most unique problems.
Florian Festge, Haver & Boecker Managing Partner
